FAQ

Getting started with an account is a quick and secure process designed to get you into the action without delay. Simply locate the 'Sign Up' button on our homepage and fill out the registration form with your basic information, such as your name, email address, and desired password. It is crucial to provide accurate details, as this information will be used later for account verification to ensure your security and smooth withdrawals. Once you submit the form, you'll receive a confirmation email. Click the link inside to activate your account, and you're officially a member of the Apollo Slots Casino community. From there, you are free to make your first deposit, claim a powerful welcome bonus, and begin playing our entire suite of premium games. The whole process takes just a few minutes, bringing you closer to the jackpot action you're looking for.

We greet new players with exceptional bonus power to supercharge their initial sessions. As a new member, you have multiple potent offers to choose from. You can start playing completely on us by using the code R400APS to claim an R400 Free Bonus, giving you a chance to try our games without a deposit. When you are ready to fund your account, prepare for a massive boost with our SIGNUP250 offer. This bonus gives you a 250% match up to R1000 on your deposit and adds 40 Free Spins on the god-like Fortunes of Olympus slot. For players looking for a multi-stage reward, we also offer a package worth up to R9,999 over your first three deposits. Use code APL100 for a 100% match on your first, APL80 for an 80% match on your second, and APL60 for a 60% match on your third. These bonuses are your ticket to extended playtime and increased chances for a monumental win.

Absolutely. We believe in giving you a taste of victory before you even commit your own funds. Apollo Slots Casino provides fantastic no deposit bonus codes that allow you to start playing for real money rewards immediately after registration. The most popular choice for new players is the R400 Free Bonus, which you can activate using the code R400APS. This gives you a substantial starting balance to check out our diverse game selection. Additionally, we periodically offer other no deposit specials, such as the APL200F code for an R200 FREE bonus. These promotions are the perfect, risk-free way to familiarize yourself with our platform, find your favorite games, and even score a real cash win without any initial investment. Keep an eye on our promotions page, as we frequently introduce new and exclusive no deposit offers for our players.

We provide a versatile and secure range of banking options to accommodate every player's preference. For deposits, you can use trusted, conventional methods like Visa, MasterCard, and Maestro, or opt for convenient e-wallets such as Neteller, Skrill, and ecoPayz. We also offer Secure Instant Deposit and direct Bank Transfer options. For players who prefer the speed and anonymity of cryptocurrency, we fully support Bitcoin (BTC), allowing for lightning-fast account funding. When it's time to cash out your winnings, most of these same methods are available for withdrawals, ensuring a smooth and efficient process. We support transactions in South African Rand (ZAR) as well as several cryptocurrencies, including Bitcoin, Bitcoin Cash, Ethereum, and Litecoin, giving you complete flexibility and control over your finances.

Wagering requirements, sometimes called playthrough requirements, are a standard condition attached to casino bonuses. They represent the total amount of money you must bet before you can withdraw any winnings generated from the bonus funds. For example, our R400 Free Bonus comes with a 60x multiplier. This means you must place a total of R24,000 (R400 x 60) in bets before the bonus funds and any associated winnings become eligible for cashout. Similarly, the 250% Welcome Bonus has a 40x multiplier. It's important to note that not all games contribute equally to meeting these requirements; typically, slots contribute 100%, while table games may contribute less or not at all. Fulfilling these requirements is a core part of using bonus funds, turning promotional cash into real, withdrawable profit. Always check the terms of a specific bonus to understand its unique requirements.

Yes, our casino is fully optimized for an exceptional mobile gaming experience. You don't need to download any special app. Simply visit our website using the web browser on your iOS or Android smartphone or tablet. Our platform uses responsive design technology, which automatically adjusts the layout, graphics, and controls to fit your screen size perfectly. This ensures you get the same high-quality graphics, smooth gameplay, and secure environment that you would on a desktop. You have full access to our entire game library, including the latest slot releases and progressive jackpots. You can also manage your account, make deposits, claim bonuses, and request withdrawals directly from your mobile device. Your gaming goes where you go, giving you the freedom to chase a jackpot anytime, anywhere.

Our gaming portfolio is powered exclusively by Real Time Gaming (RTG), a world-renowned software provider celebrated for its high-quality graphics, innovative features, and massive jackpots. We offer a diverse library to satisfy every type of player. The majority of our collection consists of video slots, ranging from classic 3-reel machines to advanced 5-reel games with intricate bonus rounds. You can hunt for ancient riches in Plentiful Treasure Slots, indulge your sweet tooth with the cascading wins of Sweet 16 Slots, or test your fortune with the progressive jackpot in Lucky Last Slots. Beyond slots, we also provide a solid selection of table games, video poker, and specialty games. With new RTG titles added regularly, there is always fresh and exciting action waiting for you.

Player trust and game integrity are paramount at Apollo Slots Casino. We operate under strict industry standards to ensure a fair and transparent gaming environment for everyone. Our entire game library is supplied by Real Time Gaming (RTG), a developer that uses a sophisticated Random Number Generator (RNG) to determine game outcomes. This RNG is regularly audited and certified by independent third-party testing agencies to guarantee that every spin, card deal, and dice roll is completely random and unbiased. This means every player has the exact same chance of winning. Furthermore, we adhere to established operational protocols that govern player fund protection, responsible gaming, and data security. Our commitment to these principles ensures that you are playing on a platform that is not only entertaining but also verifiably fair and legitimate.

Account verification, also known as the Know Your Customer (KYC) process, is a crucial security measure required by gaming regulations. Its primary purpose is to protect both you and the casino by preventing fraud, identity theft, and underage gambling. Verifying your identity ensures that you are the rightful owner of the account and that your winnings are sent to the correct person. To complete the process, you will typically need to submit copies of a few standard documents. These usually include a government-issued photo ID (like a passport or driver's license), proof of address (such as a recent utility bill or bank statement), and in some cases, proof of the payment method used (like a photo of your credit card with middle digits covered). Submitting these documents through our secure portal is simple, and our team processes them quickly to approve your account for withdrawals.

While we strive for a flawless gaming experience, occasional technical glitches can occur due to things like internet connection interruptions. If a game freezes mid-spin, your first action should be to refresh your browser or restart the casino software. Our system is designed to record all gameplay, so if a round was interrupted, it will typically resume from the exact point it left off once you log back in. If the issue was a winning spin, the winnings are automatically credited to your account balance even if you didn't see the animation. If the problem persists or you have any other technical concerns, our dedicated support team is ready to assist. You can reach them directly via email at support@apolloslots.com. Provide as much detail as possible, including the game name and the time of the incident, to help them resolve your issue swiftly.

We are deeply committed to promoting responsible gaming and providing our players with the tools they need to maintain control over their play. We believe gaming should always be a fun and entertaining activity, and we encourage you to play within your means. Within your account settings, you can find several features to help you manage your activity. These include the ability to set daily, weekly, or monthly deposit limits to control your spending. You can also choose to take a temporary break from gaming by setting a cool-off period, or if needed, you can request a self-exclusion for a longer duration. Our customer support team is trained to provide assistance and can guide you to professional organizations that offer support for problem gambling. Your well-being is our priority, and these tools are here to ensure your experience remains positive and safe.

Protecting your data is a top priority at Apollo Slots Casino. We employ advanced security protocols to ensure that your personal and financial information remains completely confidential and secure at all times. All data transmitted between your device and our servers is protected by 128-bit Secure Socket Layer (SSL) encryption. This is the same technology used by major financial institutions and banks worldwide to safeguard online transactions. It creates an impenetrable barrier that prevents unauthorized parties from accessing your sensitive details. Furthermore, we have strict internal data protection policies and store all player information on secure servers protected by state-of-the-art firewalls. You can play with absolute peace of mind, knowing that your privacy and security are robustly defended by industry-leading technology and practices.